ROBOTISTAN ELEKTRONİK TİCARET JOINT STOCK COMPANY
UNDER THE PERSONAL DATA PROTECTION LAW No. 6698
WEBSITE INFORMATION TEXT
Robotistan Elektronik Ticaret Anonim Şirketi (“ROBOTİSTAN”), as the data controller, provides information with this information text about the method of collection of personal data, purposes of processing, transfer to third parties and the rights of the relevant person, in accordance with the Personal Data Protection Law No. 6698 ("Law"). .
This Information Text covers product and service buyers (“Customer”) who visit the ROBOTISTAN website, shop for products on the website, and contact the ROBOTISTAN website or customer services through customer communication channels.
1. Legislation Regarding Personal Data
ROBOTISTAN, Customers' personal data; In order to fulfill its obligations regarding the execution of sales processes of products and services, ensuring customer satisfaction, product warranty, and tracking requests and complaints:
Turkish Code of Obligations No. 6098,
Law on Consumer Protection No. 6502,
Turkish Commercial Code No. 6102,
Law No. 6563 on the Regulation of Electronic Commerce,
Labor Law No. 4857,
It processes customer personal data in order to fulfill its obligations under the Turkish Penal Code No. 5237 and other applicable legislation.
2.Methods of Collection of Personal Data
ROBOTISTAN, Customers' personal data; When you create a membership account on our site, make membership transactions through social media, communicate through our social media accounts, fill out a form on www.robotistan.com or any contact form we publish, update your account information or add information, product and/or service. electronically when you purchase, during product delivery, when you call/create an order on our order and support line, when you fill out a return form, when you communicate via e-mail and when you visit our website, and physically when you visit the company, in accordance with the legal reasons set out in this Information Text. collects.
3.Processed Personal Data, Legal Reasons and Processing Purposes
Personal data is any kind of data that makes a person specific or identifiable, and in accordance with the Constitution of the Republic of Turkey, everyone has the right to request the protection of personal data about him/her. ROBOTISTAN collects and processes customers' personal data sensitively and takes the necessary measures to prevent possible security violations.
The legal reasons and data processing purposes relied upon by ROBOTISTAN in processing customers' personal data are listed below:
Your personal data collected when you create a membership account on our site, when you make membership transactions and communicate through social media, when you fill out a form on www.robotistan.com, when you update your account information or add information, when you purchase products and/or services; Identity (name, surname, information that one is not a Turkish national if there is no TR ID number, or tax identification number, date of birth, gender, occupational information, information required to be obtained within the scope of current legislation for identification), Contact (address, e-mail, telephone number , communication language preference) Customer Transaction (invoice, order/request/complaint information, products added to the cart, products you ordered, old order information, product information, receipt, member shopping list, price alarm list and stock alarm list, order number, customer number , gift voucher and point information, membership account type, member order tracking code, tracking code and tracking information required for cargo transactions, profile information you allow in membership transactions via social media, information such as profile photo, profile information when communicating via social media, shared photos, evaluations and requests, information in the forms on the website, updated user information, if returns are in question; products requested to be returned, signature information, reason for return), Financial (credit card information, payment method, IBAN number) data, because it is mandatory for the establishment and execution of the contract, and Transaction Security (IP address, log records, cookie information) data of the relevant person. It is processed on the grounds that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms.
Your personal data collected during your transactions through our communication lines; Identity (name, surname, information required to be collected within the scope of applicable legislation for identification), Contact (e-mail, phone number, invoice and delivery address information), Customer Transaction (Product information, products added to the cart, products you ordered, old order information , member order tracking code, tracking code required for cargo transactions and t